While the use of telemedicine is becoming more prevalent in a variety of settings, a recent survey by TechnologyAdvice Research suggests that many patients are still uncertain about using this option and question the quality of the diagnosis.
According to the study of 500 adults over the age of 18, only about 35% said they would be somewhat or very likely to choose a virtual appointment. About 25% of people said they would trust a diagnosis via telemedicine. However, even with these numbers, 65% of respondents said they would be more likely to participate in a virtual appointment if they had previously seen the health care provider. This especially applies to patients between 18 and 44 years of age.
According to Cameron Graham, managing editor at TechnologyAdvice and the study’s author said, “If patients don’t trust the diagnoses made during telemedicine calls, they may ignore the advice given, fail to take preventative steps, or seek additional in-person appointments, which defeats the point of telemedicine.” The authors also said that in order to improve telemedicine’s acceptance, health care providers and vendors need to educate consumers and discuss the advantages of these programs.
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